Privacy Policy

Adept Fire Protection Services Pty Ltd (“Adept Fire”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or use our services.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, such as:

• Your name, email address, phone number, and company name
• Information submitted via contact forms or quote requests
• Information related to your use of our website, including IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools)

We may also collect information through employment applications or during the course of providing services to clients.

2. How We Use Your Information

We use your information to:

• Provide services and respond to inquiries or quote requests
• Improve our website and user experience
• Communicate important updates or news
• Fulfil legal and regulatory obligations
• Process job applications and recruitment-related communication

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Third-party service providers who assist us with IT, marketing, or operations (under confidentiality agreements)
• Regulators or law enforcement where required by law
• Partners involved in joint projects (with your consent)

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, technical, and administrative safeguards.

5. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to collect data about user interactions. This helps us improve the performance, design, and functionality of our site. You can choose to disable cookies through your browser settings, though some site features may be affected.

6. Access and Correction

You may request access to or correction of your personal information held by us. Please contact us using the details below, and we will respond within a reasonable timeframe.

7. Links to Other Sites

Our website may contain links to external websites. Adept Fire is not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and any significant changes will be communicated where appropriate.

9. Contact Us

For any questions or concerns about your privacy or this policy, please contact:

Adept Fire Pty Ltd
Website: www.adeptfire.com.au
Email: info@adeptfire.com.au
Phone: 1800 023 378